[accordion-item title=”Organization-wide advancement through Compliance”]
Gael Quality recognizes that Compliance, although necessary, should not be regarded as an expensive, mandatory task. However, this is commonly the case with organizations treating it as an expensive “tick the box” function andperforming the minimum requirements of Compliance.
Our Q-Pulse solution allowsorganizations to not only demonstrate Compliance but reduce regulatory risk andmanage and improve financial performance. The difference with our solution iswe have taken Compliance to the next level by integrating our business mapping tool, MindGenius, which helps organizations identify and implement opportunities to improve and continually advance the organization.[/accordion-item] [accordion-item title=”Proactive Customer Service”]
Exceeding customer expectations is at the heart of our improvement philosophy and in order to achieve this we have developed a proactive approach to Customer Service. This process commences at the point of sale where you are appointeda dedicated Account Manager whose sole job focus is to ensure that Q-Pulse delivers on your agreed project objectives. Throughout the following months, yourAccount Manager will proactively work with you to ensure that you have a robust management system capable of meeting your current and future Compliance needs.[/accordion-item] [accordion-item title=”Encourage ownership and interaction across your management system”]
A change in focus is required across your organization for truly effective management of Compliance. Your management system should no longer be perceived as a bureaucratic necessity. Instead there must be a collective drive toprevent problems and situations from occurring in the first place. Ownership is thekey here and people across the organization must interact with and feel they have a responsibility for their actions and activities in the management system.
The Q-Pulse LaunchPad was designed to overcome this “ownership” challenge by being a mechanism for each individual within the organisation to engage with the management system.[/accordion-item]
[accordion-item title=”Reduce the bureaucracy of Compliance Management”]
Compliance is often associated with bureaucracy and viewed as a mandatory administrative overhead. People often fail to see the opportunities Compliance can offer organizations.
Employees need to realize that Q-Pulse will deliver a reduction in bureaucracy and offer new opportunities to help improve the whole organization.
- reduced duplication of effort and administrative burden through the provision of a central repository for all records associated with Compliance and improvements.
- continual monitoring of your Compliance recordswhich allows for automatic workflow alerts and theissuing of reminders for outstanding actions.
[accordion-item title=”Deliver improvement in bottom line performance”]
Compliance can be the vehicle that enables organizations to do things better, to drive organization-wide improvement, to use resources to their strengths and align operations with strategy. Q-Pulse actively facilitates this management system transformation from a bureaucratic cost-centre to a source of organization-wide advancement.
Problem areas are not always obvious, especially when incidents are looked at in isolation. For this reason comprehensive analysis capability forms the basis of Q-Pulse’s improvement and advancement capabilities.
Q-Pulse allows you to improve and grow by identifying trends and concerns, highlighting costly repeat issues and implementing improvement projects.
Ensures you can investigate incidents and non-conformances thoroughly.[/accordion-item]