Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives. – William A Foster
The manner in which ISO and related program standards are implemented and maintained have a direct impact on organizational capacity to improve profitability, and maintain or increase competitiveness in the marketplace. Paper records, spreadsheets and internal databases result in highly bureaucratic management systems, limited employee buy-in and poor overall results in terms of benefits to the business.
More than 4000 manufacturing organizations worldwide use Q-Pulse to manage their compliance program and facilitate organizational improvement.
Q-Pulse was initially developed for the Manufacturing sector back in 1992 and has recorded outstanding success across 1300 manufacturing customers.
Q-Pulse provides a single point of reference for all compliance data:
- providing users with the correct information at the point of need;
- reducing the bureaucratic burden by automating routine tasks;
- reducing exposure to unannounced audits;
- using the disciplines of managing compliance to capture data to drive improvement and efficiency improvements.
Q-Pulse is a quality, compliance and safety management solution that provides Defence organizations with a framework to effectively manage business safety and quality processes.
Q-Pulse also enables Defence organizations to demonstrate compliance to customers, third parties and regulators. Through Q-Pulse, users have a single point of reference to manage all compliance activities. Policies, processes and work instructions are controlled, managed and distributed via Q-Pulse with minimum effort. Q-Pulse provides full visibility of any outstanding actions and reduces costs in terms of maintenance and reporting.
The Defence sector is heavily dependent on government legislation as well as regulations such as STANAG and MIL STD.
Q-Pulse reduces the bureaucratic burden of automating routine tasks, reducing exposure to unannounced audits, and helps capture data to drive improvement and efficiency.
Additionally, it encourages pro-active thought, making organizations more efficient in preventing problems and issues from re-occurring.
The Logistics industry requires focus on the flow of materials and goods from suppliers, through the organization and onto customers, with priority on efficiency and cost effectiveness. Q-Pulse helps demonstrate commitment to Quality, Health and Safety and Environmental standards such as ISO 9001,ISO 14001 and OHSAS 18001.
ISO 9001 is a standard designed to help organizations ensure that they meet the needs of customers and other stakeholdersrelated to their products and services.
ISO requires that organizations keep and maintain records of all processes for auditing purposes. However, an effective Quality Management System (QMS) goes a step further, providing a solution which allows for critical analysis of data that can have an impact on the bottom line. It allows an organization to not only demonstrate compliance to ISO 9001, but also manages and improves commercial performance at the same time.
A clear benefit of Q-Pulse is the reduction in bureaucracy that a centrally managed system affords. The time and resources saved in the administration of a QMS can be redirected to provide improvement opportunities elsewhere in the organization.
ISO 14000 exists to help organizations minimize how their operations negatively affect the environment (i.e. cause adverse changes to air, water, or land).
Organizations adhering to the ISO 14001 standard often have issues with active participation from all staff members and departments, and even top management committing and endorsing activities. Employees frequently focus on documentation and gathering data for audits rather than activities or actions that can help the company improve.
Having an effective Environmental Management System (EMS) in place allows an organization to demonstrate conformance with its own stated environmental policy, ensuring compliance with environmental laws and regulations. Being compliant to ISO 14001 improves the overall environmental performance – increasing efficiency, and resulting in cost savings associated with emission, discharges, waste handling and disposal.
Q-Pulse encourages organizations to continuously improve their processes in line with their EMS and enables them to comply with laws, regulations and other environmentally oriented requirements.
OHSMS promotes a safe and healthy working environment by providing a framework that allows an organization to consistently identify and control its health and safety risks.
It reduces the potential for accidents, demonstrates compliance and improves overall performance.
OHSAS 18001 has been designed to be compatible with ISO 9001 and ISO 14001, to help organizations meet their health and safety obligations in an efficient manner. It can be adopted by any organization in any sector wishing to implement a formal procedure to reduce the risks associated with health and safety in the working environment for employees, customers and the general public.
Q-Pulse benefits organizations by providing a centralized framework to manage safety, quality and risk. By having information available at the point of need it reduces the bureaucratic burden of a paper-based system. Q-Pulse promotes the ownership of key compliance activities, providing easy access to relevant documents and non-conformances.
QMS – Transportation
Q-Pulse is used throughout the Transportation Industry to help manage processes by providing a centralized framework to manage safety, quality and risk.
By having information available at the point of need, it reduces the bureaucratic burden of a paper-based system and removes duplication of effort. Q-Pulse promotes the ownership of key safety activities, providing easy access to relevant documents and making it easier for employees to report accidents and incidents.
Safety and operational efficiency are paramount within transportation safety. An integrated system, like Q-Pulse, can ensure levels of safety and compliance are monitored, managed and measured effectively to regulations set by the ORR, RSSB, IRIS and RAIB.