Define and document

Q-Pulse allows you to define and document the scope of your system, policies and procedures, all with appropriate document control.

Q-Pulse:

• Assists with the creation and control of document records
• Allows for effective management throughout the document change process
• Ensures the correct information is available when needed
• Extends controlled documents to the supply chain

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Publish and distribute:

Q-Pulse allows you to publish and distribute your management systems to all appropriate personnel via secure web access, including the supply chain.

Q-Pulse:

• Ensures easy access to the system
• Presents only relevant information to each individual
• Provides the ability to refer, respond and react to information within the system
• Provides links for web clients

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Train and develop people

Q-Pulse allows you to create a framework to demonstrate competence and capability, enabling more effective training and development of people, with more relevance to specific job roles.

Q-Pulse:

• Provides the ability to track, manage and advance competence levels and training
• Allows you to manage performance reviews and personal development plans
• Enables you to schedule, populate, conduct and record training events
• Allows you to organize relevant training for internal/external stakeholders affected by changes to working practices

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Verify compliance

Q-Pulse allows you to verify compliance and policies and procedures through regular internal audit and prove/demonstrate adherence to legislation.

Q-Pulse:

• Ensures you can verify compliance with policies and procedures through regular internal audit with detailed reporting
• Assists with managing the complete audit lifecycle
• Enables you to manage all audits across any number of compliance management systems
• Provides a central repository for all audit information

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Capture issues

Q-Pulse allows you to capture issues, NCRs and complaints, create action plans and track through to completion all within one single, integrated system.

Q-Pulse:

• Informs appropriate people of specific and relevant issues
• Provides the facility to report on issues from each area of the organization
• Enables you to manage a register of customer complaints and compliments
• Supports preparation for customer or supplier reviews/audits

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Analyze audits and issues

Q-Pulse allows you to analyse audits, issues, incidents and occurrences and audit findings and determine root causes with detailed graphical analysis.

Q-Pulse:

• Enables you to analyze incidents, occurrences and audit findings and determine root causes
• Provides detailed graphical analysis as well as grouping and trend reports
• Provides the facility to report on issues from each area of the organization
• Helps you to define and deliver cost and time savings, as well as opportunities for improvement

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Improve and grow

Q-Pulse allows you to improve and grow by identifying trends and concerns, highlighting costly repeat issues and implementing improvement projects.

Q-Pulse:

• Makes it easy for you to brainstorm or assess the impact of any change
• Ensures you can investigate incidents and non-conformances thoroughly
• Enables you to discover the root cause of any issue and avoid repeating them
• Is an effective planning tool for internal or external audits, and projects

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