Expert Choice Business Applications

For most familiar everyday problems, decisions based on intuition can produce acceptable results because they involve few objectives and only one or two decision-makers. In business and government environments decisions are more complex involving multiple objectives, several decision-makers, and are subject to external review.

… fundamentally the value of transparency has to be there first and then the willingness to put in the hard work of decision making. Daniel Kahneman

Prioritization and Selection

Decision-making today is more complex than ever. We are often faced with more options than we know what to do with.

Prioritization is the key to getting control. To prioritize, we need something against which we can measure value. Our goals and objectives are the best indicators of importance to help us prioritize.

We also need a good measurement process to ensure we prioritize well. Expert Choice tools provide the best implementation of the AHP methodology on the market today.

Market Research

Quickly and effectively understand your customers’ needs so you can focus on developing products and services.

Expert Choice uses a unique approach to discover customer needs – asking customers to trade off between requirements or features. These judgments are combined with customer attributes to help you segment your customers into meaningful groups, giving deep insight about each unique market segment.

Engineering Studies

Engineers regularly need to make important decisions that impact the structure, function and safety of products.

Having been trained to use sound analytical techniques and tools, engineers understand and appreciate good measurement techniques.

The Analytic Hierarchy Process (AHP) is such a technique, it yields ratio scale properties and is recognized as one of the best measurement techniques available where qualitative and quantitative data are involved.

Strategic Planning

The Analytic Hierarchy Process (AHP) methodology is used to provide structure and clarity to the strategic planning process.

Facilitators recognize that the typical Strategic Planning document developed by leadership teams often gathers dust.  Expert Choice can help create dynamic and living documents that help inspire an organization to accomplish its objectives.

Through collaborative brainstorming and identification of strategic objectives to the optimization of organizational resources, Expert Choice can help ensure an organization not only creates a good plan but also executes it.

Project Portfolio Mgmt

PPM is a process that seeks to select the best mix of projects delivering the most benefit within resource constraints.

Expert Choice provides a powerful yet simple portfolio alignment capability that delivers value quickly, takes the complexity out of portfolio management, and gets the organization to focus on what matters most – selecting the projects that will best meet the organizational objectives.

Performance Management

After setting strategy and aligning resources, it is important to measure the performance of the selected projects and strategies.

Organizations do not always get a good indication of progress when focusing only on quantitative outcomes.

Expert Choice helps roll up meaningful performance information by synthesizing relevant quantitative and qualitative metrics.

Risk Assessment

Traditional strategic risk assessment techniques typically include assessing a situation with blunt, general scales.

While these techniques may give an indication of risk, they often provide insufficient insight into the relative priority of the potential undesirable events thus provide little guidance towards determining the most beneficial new controls that should be implemented.

Expert Choice enables the gathering of input from a broad cross-section of subject matter experts and stakeholders which is critical to the success of the process. It results in a solution to help accurately identify and prioritize risks and optimize the selection of new controls to put in place.

Vendor Selection

The Analytic Hierarchy Process (AHP) is ideally suited for vendor and other single-choice selection decisions.

Through the development of clearly-stated objectives, a sound measurement process deriving the importance weighting of the objectives and rating the vendors with respect to both quantitative data and qualitative judgments, the methodology results in a better and more justifiable decision.

The process leaves a clear audit trail and has been recognized for protest proofing selection decisions.

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